Frequently Asked Questions

Contact Us…
Phone: (317) 774-1400
Email: This e-mail address is being protected from spambots. You need JavaScript enabled to view it
Website: www.SuraSpa.com
Hours:

Address: Sura Spa
14297 Bergen Boulevard, Suite 100
Noblesville, IN 46060
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Who We Are...

Consultations…
Consultations are complimentary and take approximately 20 minutes. Educating yourself about treatment is important. All clients new to a procedure benefit from an initial consultation designed to review treatment options which suit your skin and your preferences. You will receive information related to these treatments and we encourage you to ask questions.

Arrival...
Arrive approximately 15 minutes before your appointment. This will give you time to settle in and complete any necessary forms. Our clients enjoy prompt appointments, so treatments begin and end on time.

Clothing...
Depending on the type of service, there may not be a need to disrobe. Our professional staff respects your privacy and wants you to feel comfortable.

Physical Concerns...
Concerns relating to pregnancy, impaired mobility, allergies, recent surgeries or medical conditions should be discussed with our physician or providers prior to your visit.

Your Comfort...
If at any time during your treatment, you do not feel comfortable with the temperature, pressure or technique being used, please do not hesitate to advise your service provider. They will appreciate being able to make your visit more comfortable.

Shhh…
We respectfully request cell phones be turned off. It is for your peace of mind as well as those around you. As a courtesy to our guests, we ask that children not be brought to the appointment. The minimum age for spa services is 16.

Appointment and Cancellation...
Please book appointments one-two weeks in advance when possible. We request that appointments be held with a credit card, gift card or pre-paid credit. We require a 24 hour notice for date change or cancellation. A 50% fee will be charged if you cancel after this time period.

Gratuities...
In appreciation to the staff for outstanding service, gratuities may be given at your discretion.

Gift Cards...
Available in various denominations at our location or on our website.

Financing...
Financing available to those who qualify through Care Credit. Click here to learn more about financing options.

 

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Sura Spa, 14297 Bergen Boulevard, Suite 100, Noblesville, IN 46060
Phone: (317) 774-1400 Fax: (317) 776-1129 Email: info@suraspa.com

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